Contact us
The fastest way to get an answer about a file is a support ticket — it comes through with the file attached to it, so we can see what happened without asking you to describe it.
Support
Questions about a file, a module or your account.
Open a ticketYou need to be signed in, so the ticket is attached to your account and your files.
support@autovexa-technology.com
For billing, invoices and anything that is not about a specific file.
Company details
| Registered name | AUTOVEXA TECHNOLOGY PTY LTD |
|---|---|
| ACN | 702 562 383 |
| support@autovexa-technology.com |
Before you write to us about a result
If a processed file did not do what you expected, please include the file name and what you were expecting. Most of what looks like a fault turns out to be the make, control unit type or ECU model chosen at upload — and we can correct that for you and reprocess the file without charging you again.